# Privacy Policy > QKC Health LLC Privacy Policy: what we collect, our analytics cookie consent, Formspree and Cloudflare Turnstile, and your rights under Connecticut law. Source: https://qkchealth.com/privacy/ Last updated: 2026-10-14 How QKC Health collects, uses, and protects your information. Effective Date: October 14, 2026 ## Introduction QKC Health LLC (“QKC Health,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at qkchealth.com and use our [training services](https://qkchealth.com/classes/). QKC Health LLC is a Connecticut limited liability company providing AHA-certified health education and training services. ## Information We Collect ### Information You Provide When you submit our [contact or booking form](https://qkchealth.com/contact/), we collect: - Full name - Email address - Phone number - Company or organization name - Requested service or training type - Estimated group size - Any additional message or details you include This information is submitted through Formspree, a third-party form processing service, and is used solely to respond to your inquiry and coordinate training services. ### Health Information Shared for Safe Participation Our courses are physically active. Participants are asked to tell an instructor about any condition relevant to their safe participation — for example a pregnancy, a recent injury or surgery, or a condition affected by exertion — and to tell us about any accommodation they need. You are never required to give us this information; you give it only if you choose to, so that we can adapt the session. Connecticut law treats health information as **sensitive data**. We handle it accordingly: - We process it only with your consent, and only to run the class safely and arrange accommodations. - We collect the minimum needed. An instructor does not need a diagnosis to adapt an activity. - We do not sell it, share it for advertising, or use it for profiling. - We keep it only as long as needed for the class and any directly related follow-up, and we do not add it to marketing records. - Only the instructors and staff who need it in order to run your class have access to it. If you would rather not put health details in writing, tell the instructor verbally on the day, or call us at [(212) 548-3284](tel:2125483284). ### Information Collected Automatically If you accept cookies on our website, we use Google Analytics (GA4) to collect anonymized usage data, including: - Pages visited and time spent on each page - Referring website or source - Browser type and version - Device type (desktop, mobile, tablet) - General geographic location (city/region level) - Interaction events (clicks, scrolls) Google Analytics does not collect personally identifiable information. You may decline analytics cookies through our cookie consent banner. ## How We Use Your Information - To respond to your inquiries and schedule training classes - To improve our website content and user experience - To understand how visitors navigate and use our site - To adapt training and arrange accommodations where a participant has told us about a relevant health condition - To fulfill legal or regulatory obligations ### What We Do Not Do With It To be explicit, because these are the questions people most often want answered: - We do not sell your personal data, and we do not share it for targeted advertising. - We do not use your personal data for profiling that produces legal or similarly significant effects. - **We do not use your personal data to train large language models or other artificial intelligence systems, and we do not provide it to third parties for that purpose.** ## Data Security We maintain administrative, technical, and physical safeguards appropriate to the size of our business and the sensitivity of the information we hold. In practice that means limiting access to the staff who need it, using reputable vendors for form handling, serving this website over an encrypted connection, and keeping only what we still have a reason to keep. No method of transmission or storage is completely secure, and we do not claim otherwise. If a breach affecting your personal information occurs, we will notify you and the appropriate state authorities as required by Connecticut, New York, and New Jersey breach-notification law. ## Third-Party Services We use the following third-party services that may process your data: - **Formspree** — Processes form submissions. Formspree stores form data on its servers. [Formspree Privacy Policy](https://formspree.io/legal/privacy-policy/) - **Google Analytics (GA4)** — Collects anonymized website usage data. The Google Analytics script is not loaded at all unless you accept analytics cookies. [Google Privacy Policy](https://policies.google.com/privacy) - **Cloudflare Turnstile** — Runs an automated-abuse check on our contact form. Cloudflare receives your IP address and browser signals in order to perform that check. [Cloudflare Privacy Policy](https://www.cloudflare.com/privacypolicy/) Web fonts are served from our own server, so loading this site does not send your IP address to a font provider. ## Cookies On your first visit, a banner asks whether you accept analytics cookies. No analytics cookies are set and no analytics script is loaded before you choose. If you accept, the following are set: - **\_ga** — Google Analytics cookie used to distinguish users (expires after 2 years) - **\_ga\_\*** — Google Analytics cookie used to persist session state (expires after 2 years) We also use browser localStorage to remember your cookie preference: - **qkc-cookie-consent** — Stores your choice of “accepted” or “declined” (persists until you clear it) If you use the team tracker in our [CPR Renewal Planner](https://qkchealth.com/resources/cpr-renewal-planner/), the list you enter is saved in your browser so it is still there when you return. It stays on your device and is never sent to us: - **qkc-tool-renewal-tracker** — Stores the names or initials, card types, and Renew By months you enter (persists until you select “Clear all” or clear your browser data) If you decline, no Google Analytics cookies are set and no analytics data is collected. You may change your decision at any time using the control below. Withdrawing consent deletes any Google Analytics cookies already in your browser and reloads the page so that collection stops immediately. ## Your Privacy Rights We serve Connecticut, New York, and New Jersey, and the privacy laws of those states do not all reach a business of our size in the same way. Rather than ask you to work out which law covers you, **we extend the rights below to every visitor and customer in all three states**, whether or not a given statute obliges us to. You may have the right to: - Confirm whether we process your personal data, and access that data - Correct inaccurate personal data - Delete personal data you provided or that we obtained about you - Obtain a copy of your data in a portable and readily usable format - Opt out of processing for targeted advertising, the sale of personal data, or profiling with legal or similarly significant effects We do not sell personal data. We do not use it for targeted advertising, and we do not carry out profiling that produces legal or similarly significant effects. ### How to Submit a Request Email [privacy@qkchealth.com](mailto:privacy@qkchealth.com) or call [(212) 548-3284](tel:2125483284) and tell us which right you wish to exercise. So that we do not disclose your information to someone else, we may ask you to confirm details of an inquiry you previously sent us. You do not need to create an account to make a request. We respond within 45 days of receiving a request. Where a request is complex, or where you have made several, we may extend that period once by a further 45 days and will tell you why before the first period ends. Your first request in any 12-month period is free of charge. ### If We Decline Your Request If we decline a request, we will tell you why and how to appeal. To appeal, reply to our decision or write to [privacy@qkchealth.com](mailto:privacy@qkchealth.com) with “Privacy Appeal” in the subject line. We will respond in writing within 60 days, giving our decision and the reasons for it. If your appeal is denied, you may complain to the authority for your state: - **Connecticut** — Office of the Attorney General, [portal.ct.gov/ag](https://portal.ct.gov/ag) - **New Jersey** — Division of Consumer Affairs, [njconsumeraffairs.gov](https://www.njconsumeraffairs.gov/) - **New York** — Office of the Attorney General, [ag.ny.gov](https://ag.ny.gov/) ### Authorized Agents You may use an authorized agent to submit an opt-out request on your behalf. We may ask the agent for proof that you gave them permission to act for you. ## Data Retention Form submission data is retained for as long as necessary to fulfill your inquiry and maintain business records. Google Analytics data is retained for 14 months, after which it is automatically deleted by Google. ## Children’s and Minors’ Privacy This website is aimed at adults arranging training, and it is not directed to children. We do not knowingly collect personal data through this website from anyone under 18. New York sets its threshold for online data at 18 rather than 13, and we apply that higher threshold to every visitor rather than only to New York residents. If you believe a minor has submitted information through our site, contact us and we will delete it promptly. Minors do sometimes attend our classes — for example a student group or a young employee enrolled by a workplace. In that case a parent, guardian, school, or employer arranges the booking, and we collect only what the class and the resulting certification card require. We do not use a minor’s personal data for advertising, we do not sell it, and we do not use it for profiling. ## Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. ## Contact Us If you have questions about this Privacy Policy or wish to exercise your privacy rights, please visit our [contact page](https://qkchealth.com/contact/) or use the information below: - **QKC Health LLC** - Privacy requests: [privacy@qkchealth.com](mailto:privacy@qkchealth.com) - Phone: [(212) 548-3284](tel:2125483284) - Website: [qkchealth.com/contact](https://qkchealth.com/contact/) --- Published by QKC Health LLC (https://qkchealth.com/), an American Heart Association Authorized Training Center serving Connecticut, Westchester County NY, and New Jersey. Phone: (212) 548-3284. Book training: https://qkchealth.com/contact/